When I audit a manufacturer, fabricator or B2B supplier, the same problems turn up again and again. Most owners don't know they're there.
Ads paying for the wrong searches. Job seekers, students and overseas buyers, all charged to your account.
No conversion tracking. Nobody can say which enquiries or quote requests came from which dollar of spend.
Reports that count activity, not enquiries. Rankings, impressions and clicks, but never the number of enquiries.
Relying on tenders and relationships. The website isn't bringing in new buyers, so every quiet month depends on the next tender.
A Google Business Profile left half finished. Wrong categories, few photos and no routine for collecting reviews.
Product pages written like a catalogue. No specs, no real installations and no easy way to enquire on a phone.
Accounts in someone else's name. The domain, website or ad account belongs to the agency, not the business.