When I audit a shop, fashion label, food business or consumer brand, the same problems turn up again and again. Most owners don't know they're there.
Ads paying for the wrong searches. "Free", "cheap", job seekers and products you don't stock, all charged to your account.
No conversion tracking. Nobody can say which sales or enquiries came from which dollar of spend.
Reports that count activity, not sales. Rankings, impressions and clicks, but never the number of sales.
Discounting to compete. Nothing on the website explains why you're worth more, so price does all the talking.
A Google Business Profile left half finished. Wrong categories, few photos and no routine for collecting reviews.
A website that doesn't work on a phone. Slow, hard to buy or book, and stock photos instead of your own products.
Accounts in someone else's name. The domain, website or ad account belongs to the agency, not the business.