When I audit a builder, plumber, electrician or carpenter, the same problems turn up again and again. Most owners don't know they're there.
Ads paying for the wrong searches. "Cheap", "DIY", job seekers and suburbs you don't service, all charged to your account.
No conversion tracking. Nobody can say which calls or quotes came from which dollar of spend.
Reports that count activity, not jobs. Rankings, impressions and clicks, but never the number of jobs.
Paying for shared leads. hipages and Service Seeking leads that three other tradies ring at the same time.
A Google Business Profile left half finished. Wrong categories, few photos and no routine for collecting reviews.
A website that doesn't work on a phone. Slow, no tap-to-call, and stock photos instead of your own jobs.
Accounts in someone else's name. The domain, website or ad account belongs to the agency, not the business.